Warranty and Returns

Final Sale Policy

ALL SALES ARE FINAL.
All items offered for sale on this website are sold “AS-IS, WHERE-IS,” without any representation, warranty, or guarantee of any kind, whether express, implied, or statutory.

No returns, refunds, or exchanges will be permitted under any circumstances.

Warranties

Effective May 19, 2026, Bush Home and Bush Business Furniture (BBF) products sold through our websites, marketplaces, and authorized retailers no longer include manufacturer warranty coverage. ALL SALES ARE FINAL.  All items offered for sale are being sold “AS-IS, WHERE-IS”, without any representation, warranty, or guarantee of any kind, whether express, implied, or statutory. No returns, refunds, or exchanges will be permitted under any circumstances.

Customers experiencing order-related issues may contact our Customer Care team for assistance. While supplies, replacement inventory, and parts remain available, we will review requests and determine, on a case-by-case, basis if an appropriate resolution is possible.

Please contact our Customer Care team within 7 days of delivery so we can review the issue. For assistance, please contact our Customer Care team.

We may request photos of the issue to assist with claim review.

Important Notes

• Returns, refunds, and exchanges are not permitted for any reason other than verified damage, defect, or fulfillment error.
• Items showing damage due to misuse, wear and tear, or improper assembly are not eligible for replacement.

Order Cancellation Policy

If you need to cancel your order, please contact us as soon as possible:

• If the order has not shipped, we can process a cancellation
• If the order has already shipped, it cannot be canceled or returned under our final sale policy

Contact Us

For any questions or support, please contact:

📞 1-800-950-4782
📧 websales@esolutionsfurniture.com